Refund & Return Policy

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We want you to love your purchase! If you’re not satisfied, please review our return and refund policy below.

1. Return Eligibility

• Returns are accepted within 30 days of purchase.
• Items must be unused, in original packaging, with proof of purchase.
• We do not accept returns for final sale or personalized items.

2. How to Initiate a Return

Email Info@lucencestudio.com with your order details. We’ll provide a return shipping label if applicable.

3. Refund Process

• Once we receive your return, refunds are processed within 5-7 business days.
• Refunds are issued to the original payment method.
• Shipping fees are non-refundable.

4. Exchanges

If you received a damaged or incorrect item, contact us within 7 days for a free replacement.

For any return or refund questions, email Info@lucencestudio.com.